EUBACTERIUM

Our Privacy Policy and Its Purpose

Detailed Privacy Policy and User Information Handling

This Privacy Policy serves as a comprehensive guide to how we handle your personal information from the moment you visit our website. We are dedicated to protecting your privacy by transparently managing your data, complying with legal standards, and ensuring robust security measures are in place. This policy outlines the specific processes and protections we use to secure your personal data.

Information You Give Us

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).

We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
  • Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.

Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Processing and Use of Your Data

We will only use your personal information in the following ways:

  • when it is necessary for our legitimate interests:
    • to enable us to supply you with the products and services and information that you have requested
    • to help us in the development of, and to improve our products and services
    • to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
    • to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
    • to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
    • to ensure that content from our website is presented in the most effective manner for you and your computer
    • to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
    • to maintain our website and ensure network and information security
    • to prevent and detect fraud and other criminal offences
  • as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
  • where you have agreed to this for specified, explicit and legitimate purposes; or
  • where this is necessary for legal obligations which apply to us.

Marketing

We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected.

Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us.

Market research

If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).

Third-party Data Collection Practices

Personal contact details provided may be used for sending promotional materials and information deemed useful. We may endorse third-party offerings, but we do not share your personal information with these third parties.

Personal Information Security Policy

Ongoing Security Enhancements

Our organization continuously works to secure the confidential information collected online. We utilize advanced tools to prevent unauthorized access, viruses, and other security threats, and regularly update our security protocols and measures to adapt to new challenges.

External Links and Their Implications

The Site occasionally includes links to third-party websites, which are controlled and maintained by others. These links are included solely for your convenience and do not constitute an endorsement by us of the websites linked or referred to, nor do we vouch for the services featured on those sites.

Policy Privacy Evolution

As part of our commitment to transparency and in accordance with new regulations or changes in our services, we may periodically update this Privacy Policy. These changes will be posted on this page along with their effective date, and in some cases, we may provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We encourage you to regularly review this Privacy Policy to stay informed about our information practices and the ways you can help protect your privacy. Your continued use of our services after such changes are posted will signify your acceptance of these changes.

Customer Contact Information

If you have any requests concerning your Personal Information or any questions about these practices, please contact us

Guidelines on Cookie Use

Our site uses cookies to enhance navigation and gather information about user interactions. This data helps us optimize our website and improve its functionality. We track items like page visits and time spent on our site, all while maintaining your anonymity. Consult our Cookies Policy for more information.